Our Managed Services offers monitoring, management and administration of the IT environment, it also synchronizes IT with business to maximize business performance; leaving you to focus on the larger issues.
Radical Softwares has every aspect of your IT infrastructure covered. The growing criticality of the IT eco-system in the enterprises today has resulted in multitude of challenges. There is a need to provide 24×7 availability with a diversity of technologies, a multiplicity of applications and rapidly increasing transaction throughput. With the deep understanding of the scenario and keeping in mind the needs of the enterprises, we havedeveloped a comprehensive Managed Services offering.
We anticipate future growth, understand your business needs and design your IT infrastructure accordingly. The business benefits you gain are:
- Better control
- Efficiencies of scale
- Peak system performance
- Reduced risk
Quality & Governance
We have a robust quality methodology that includes internal and external controls ensuring exceptional adherence to SLA’s. Also our governance model is modified to cater to the specific needs of each engagement. Radical Softwares QA & Governance team will ensure
- Adherence to ITIL Framework.
- Reviews of SLA.
- Internal audits of entire process.
- Review meetings with risk – Mitigation plans.
- Comprehensive documentation and knowledge management.